5 great YOUTH Portal launch strategies

08 January 2010

Some steps to a great YOUTH Portal launch.

1. Branding Competition

Competitions in general are good ways to involve young people.  But a branding competition can help enhance the sense of ownership and establish mindshare of the website.  They can begin even before the launch and will instil much anticipation in young people about the new site.

The great thing about the web is it means your online presence can have its own brand and domain name, meaning that you don't have to rename your youth service.

When implementing the City of Greater Bendigo YOUTH Portal, for example, it was decided to begin with a generic brand and open it up to a competition.

The result of the competition was the name "YO! Bendigo" which has been well received.  You will be suprised how young people will use this brand to communicate your service to others - especially if it is short and catchy. I personally think this is a fantastic name for the YOUTH Portal !

2. "Soft Launch"

A "soft launch is always good way to test the water.  It involves putting the site up but not publicising it to local young people until you are ready. 

This approach lets search engines like Google gradually pick the site up and for you to optimise it for online searching.  It allows you to continue to test the site with focus groups and make adjustments as necessary.

A soft launch allows you to more thoroughly prepare for a "hard launch" to fully unleash the YOUTH Portal

3. Mailout

A mailout is a traditional way to publicise launches and the YOUTH Portal is no different.  The best way to reach young people is through their homes and their parents.  It certainly boosts your PR if their parents know that council is doing something for positive for their children especially since Internet safety is such a big issue, this can allow parents to check the YOUTH Portal and add it to their safe list of websites. 

4. "Hard Launch" Event

A "Hard Launch" involves telling the world in as many ways possible.  But the best hard launch is actually inviting young people to an "event" or launching at an event where the majority of young people will be.

This lets you give the YOUTH Portal a personal face - the youth worker.  But you will only have to show that face once as like SMS on mobile phones ICT breaks down the barriers, making it easier for young people to establish regular contact with you.  The YOUTH Portal can help greatly to establish a sense of the trust relationship you need to do your job.

5. Social Media

Another great way to publicise your launch is to use social media, including Facebook, MySpace and Twitter.  The aim of a YOUTH Portal is not to replace these services, but to bring them together.  So if you have pages on these social media sites by advertising your launch on them will help to establish YOUTH Portal as the first point of call in case young people forget the locations of your social media pages. 

Advertising your YOUTH Portal on these services can be as easy and subtle as posting the web address with a status like: "Check this out!".  It can be a good approach to leave it up to the young people to decide whether the YOUTH Portal is of use to them rather than forcing them onto it.  You'll be suprised by how many will appreciate it and not only visit but voluntarily return to the site.

YOUTH Portal can then become the central platform from which you publish content to these services.  If you don't have such pages, then promoting the YOUTH Portal first is a great way to get people using them.

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Studies on Young People and Information and Communication Technologies (ICT)

18 December 2008

There have been some interesting studies over the years on young people and teenagers use of Internet and Information and Communication Technologies. 

Here's a brief look at some of the key publications.

Publication Author For Date Summary
Usability of Websites for Teenagers
Jakob Neilsen Useit.com 2005 Young people interact with websites very differently to any other user, they like very different things
Young People, Wellbeing and Communication Technologies University of Melbourne VicHealth 2005 The current generation of young people like to express themselves and interact electronically and it has a huge impact on their life.
Online Communities of Interest for Youth Participation Damian Lewis Creative Industries Research and Applications Centre, Queensland University of Technology 2005 ICT plays a key role in e-democracy.  Just because young people can't vote does not mean they do not want to participate in consultation.
Who Needs Web 2.0? Dr Steve Hodgkinson CIO New Zealand October, 2007 Youth departments need to be able to use new ICT technology more interactively than any other council service
Youth on the Edge Shire of Yarra Ranges Melbourne Interface Councils 2007 The fast growing urban fringe means large numbers of families and young people with special distance and lifestyle challenges. Troubled and bored youth can turn their back on education and the law, causing problems for local counci
Young People, the Internet and Civic Participation CivicWeb Institute of Education, University of London 2008 Although they are not as adept at content contribution, young people want to be engaged in civic action and use the web as a key means of gathering information

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Youth: Target Audience List

17 March 2008

The Australian Government Culture and Recreational Portal has a definitive list of websites aimed at a youth audience.

Check it out.

http://www.cultureandrecreation.gov.au/website/category//location//audience/Youth/qt//start=61/count=20

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State and Territory based Youth Portals

16 January 2008

Various Australian states and territories have their own Youth Portals. 

These are places where young people can access state wide information.  Some of them provide links to local websites, YOUTH Portal fills the gap at a local level.

Anyway, here is a reference list of state level Youth Portals.

State Name / Web Link
National Youth
Victoria Youth Central
Queensland Community Services - Youth
Tasmania Link Zone
New South Wales YouthNSW
Western Australia

Office for Youth
Rural Youth WA

South Australia Office for Youth
Northern Territory OYA

In addition to portals dedicated to young people, there are some Youth Affairs sites which are portals for youth workers

State Name / Web Link
South Australia Youth Affairs Council
Queensland YANQ
Western Australia YACWA

Also National Youth Week is a national youth event.

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